We give two guarantees — delight and quality.
Our Delight Guarantee is simple.
If you and your partner are not absolutely delighted with your purchase from Ethical Jewellery Australia Pty Ltd , simply return the items for a full refund.
(We do reserve the right to test any diamonds and gemstones for substitution. This can take several days — and it's at our cost.)
When it comes to quality, we only deal with reputable Australian diamond and gemstone wholesalers.
All of our gold (white and yellow) and platinum is hallmarked, guaranteeing its purity.
By the way, the gold we buy is 100% recycled. We have a strong emphasis on environmental issues and choosing responsibly recycled precious metals helps to reduce the impact of mining on the environment. Recycled does not mean second best however, recycled metal is as pure and useable as any newly mined metal that has been processed for jewellery use.
In a similar vein, all our diamonds and gemstones come from non-conflict areas.